RunThrough Members ("the App") is operated by RunThrough Events Ltd ("we", "us", "our"). This Privacy Policy explains how we collect, use, and protect your personal information when you use the App.
1. Information We Collect
When you register for and use the App, we may collect the following information:
- Your name and email address
- Profile information you choose to provide (e.g. profile photo, bio)
- Content you post in the community feed
- Event and meetup registrations
- Course progress and completion data
- Device information and usage data for analytics and debugging
2. How We Use Your Information
We use your information to:
- Provide and operate the RunThrough Members community
- Manage your account and membership status
- Send you relevant communications about events, meetups, and community updates
- Improve the App and our services
- Comply with legal obligations
3. Membership Approval
Access to the App is subject to approval by RunThrough staff. When you register, your details are reviewed before your account is activated. We may decline access at our discretion.
4. Sharing Your Information
We do not sell your personal data. We may share information with:
- Service providers who help us operate the App (e.g. hosting, analytics)
- Other community members, to the extent you post publicly in the community feed
- Law enforcement or regulators where required by law
5. Data Retention
We retain your data for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time by contacting us.
6. Your Rights
Under UK GDPR and applicable data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Lodge a complaint with the Information Commissioner's Office (ICO)
7. Cookies and Tracking
The App may use analytics tools to understand usage patterns. No advertising tracking or third-party marketing cookies are used.
8. Security
We take reasonable technical and organisational measures to protect your data. However, no method of transmission over the internet is 100% secure.
9. Children
The App is not directed at children under the age of 13. We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via the App or by email.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
RunThrough Events Ltd
Email: info@runthrough.co.uk
Website: www.runthrough.co.uk